Hotel Sanpi Milano

The location is convenient...the best shopping is just a 15 min walk through a nice park, and the metro is a few blocks away. The breakfast was very substantial and had good service. The front desk was generally helpful, unfortunately one person ruined it all. This was supposed to be a 4 star hotel.

the drain in the shower left water standing. I informed the front desk on my way out that it simply needed some draino. I came back hrs later to find someone had worked on the drain but not finished the job-- there was hair and grit pulled together on the floor of the shower. I went back downstairs and let the desk know. There were no appologies or sense of concern. I left and on the way back in asked if it was taken care of. The man at the desk (as if I had bothered him) coldly told me his collegue had taken care of it. When I checked out with the same man, there was once again no apologies.... I asked if there was anything he could do for my inconvenience, and he said, "it's not like you had to sleep in it".

Very good, friendly, flexible and helpful staff at the reception

The garden outside was very nice and the staff were helpful.

The decor was a little bizarre and dated, but it was clean.

the staff were excellent and were very welcoming. the room had such a warm feel to it and felt like you were in the comforts of your own own. the interior of the hotel was spectacular and the breakfast was beautiful.

Conviently located to Centrale Stazione

The room was one star, awful decor, very dated. From the outside it looks nice and reception is ok. Room is awful and apparently they upgraded us, I would have hated to have seen the original room!

Comfortable, bright, well-equipped and clean room overlooking the pretty courtyard garden filled with flowers. Friendly staff at reception and breakfast - great buffet choice at breakfast too.

Friendly, helpful staff and very convenient position.

Staff is corteuos, location is ok, though a bit far from tourist spots (20 min walk), room is small but comfortable, clean.

Breakfast is mediocre. Lousy coffee is from a Nescafe coffee machine (in Italy!)

Rooms were quiet, friendly staffùgood breakfast

Staff very helpful at the front desk including restuarant selections

Its idiosyncratic style - there are two many characterless chain hotels these days.

The breakfast was disappointing for a hotel in that price range. Not actually bad (apart from the coffee); but dull. It's pretty galling to be served coffee from a Nescafé machine in Italy. My full reply to the next question, if there was space for it, would be "Yes, but I'd warn them that the breakfast wasn't very good and that they should build time into their schedule for a decent coffee after breakfast."

Location was excellant. Walking distance to train station, shops and Duomo etc. We had a 5th floor room which was excellant. Buffet breakfast was very good with heaps of choices and good quality. We would definately stay here again on our next trip to Milan.

Location of the hotel and front desk staff were very helpful with every question we asked.

The shower was extremely small to move in - we are quite small builds and the shower was still very small for each of us.

Hotel Sanpi was great value for money. As young tourist making our way through Italy, it was pleasant for a one night stay. Wide variety of breakfast options in the morning and the reception staff were incredibly helpful.

No free wi-fi

The staff were polite and efficient.

The location was not ideal; it was further from the centre than we had anticipated. A good 20 minutes to reach the shops and other districts. The room was small with no bath, and the shower was the smallest I have been in. I had to stand outside the cubicle to lean in and wash my feet. It was not an unpleasant place, but it was not overly comfortable.